Privacy Policy

How we collect, use, and protect your information

Last updated: January 2025

1. Introduction

The University of Rwanda ("UR", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Application Portal.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email address, phone number, national ID)
  • Educational background and academic records
  • Documents you upload (transcripts, certificates, identification documents)
  • Application details and program preferences
  • Payment information for application fees

3. How We Use Your Information

We use the information we collect to:

  • Process and evaluate your application for admission
  • Communicate with you about your application status
  • Verify the authenticity of your documents and credentials
  • Send important updates and notifications
  • Improve our services and application process
  • Comply with legal and regulatory requirements

4. Information Sharing

We may share your information with:

  • University departments involved in the admission process
  • Government bodies for verification (Rwanda Education Board, NIDA)
  • Scholarship providers (with your consent)
  • Third-party service providers who assist in our operations

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Access controls and authentication mechanisms
  • Regular security audits and monitoring

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. For admitted students, information becomes part of the student record system.

7. Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw consent for optional data processing

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Officer

University of Rwanda

Email: dpo@ur.ac.rw

Phone: +250 788 123 456